FAQ

General Questions

	What is a HydroTher Massage Bed?
	The HydroTher Massage Bed is a self-contained, user operated unit offering the combined benefits of a personal masseuse and a hydro massage, heat and flotation therapy. without getting wet! The water filled HydroTher Massage Bed is thermostatically controlled and features a series of jets that are positioned at key muscle groups. With the convenient hand held electronic controller, the user can select a full body massage, or adjust the jets to target a specific muscle group. The HydroTher Massage Bed is CSA/CUL listed and meets all Australian industry standards and safety requirements.

	What benefit is the HydroTher Massage Bed to my industry?
	Each industry can leverage the HydroTher Massage Bed in its own way. Across all industries, the bed holds fantastic revenue generation potential and provides your client base with additional value. HydroTher Massage beds are an excellent differentiator - meaning that they can set you apart from your competition. We've provided additional information for the following industries: Physiotherapists & Chiropractors, Solariums, Fitness Centers, Beauty Salons and Spas and for the entrepreneurs, the Standalone business model. The uses for the bed extend far beyond this list however. Bed are used in staff rooms at corporations, country clubs, dental offices, resorts, hotels and motels, even people's residences.

	How is the bed controlled and is it easy to learn?
	The bed is controlled by a handheld controller. It's incredibly user-friendly and takes about 30 seconds to learn. The LCD display prompts the user on how to run the bed and there is a simple guide right on the back of the controller.

	What temperature is the water in the bed?
	The factory default temperature is 38°C, which is comfortable for most users. The bed has an integrated heating and cooling system to maintain a constant temperature and allows for temperatures ranging from ambient room temperature up to 40°C.

	How long can a client lie on the bed?
	There is no set time limit for the client session and can be used for as long as the client desires. Typically, a session lasts between 15 and 20 minutes. A good rule of thumb is that a 20-minute session is equivalent to a 1-hour traditional massage!

	How can a 20-minute session on an HydroTher Massage Bed be equivalent to a 1-hour traditional massage?
	That's one of the things that make the bed unique! Because the bed uses massage, flotation, and heat all at the same time, the body will receive an HydroTher massage easier, and with longer lasting effects.

	Does the client lie on their side, back or stomach?
	The HydroTher Massage bed is safe for any position. Additionally, the 9 strength settings help the client to achieve maximum comfort.

	Can the client also get a foot massage?
	Absolutely! The client simply lies on their back and bends their knees to place their feet on the lower two jets. Many clients prefer to massage their feet during the last few minutes of their session.

	As a business owner, what do I charge for a session?
	Most bed operators charge a minimum of $1.00 per minute, with some charging as much as $1.75 per minute. Your decision on this should be based on local market conditions and in keeping with your current rate scale.

	Are there any contra-indications?
	Thought there is no precedence of ill-effects, using common sense is the best guide. HydroTher recommends that those clients with high blood pressure, diabetes, blood disorders, hernia or disc problems, acute infectious diseases, osteoporosis, edema, cancer and those pregnant should consult with their doctor prior to use.

	What is the maximum weight that's safe to have on the bed?
	The HydroTher Massage Bed has been tested with upwards of 400Kg of weight.

	The bed sounds great, bit I have a Massage Therapist on staff already. Why would I want to include a HydroTher bed in my offerings?
	Both you and your staff massage therapist can benefit by introducing the values of a dry hydrotherapy bed to a diverse group of users who otherwise have not chosen to utilize the staff therapist, such as people who do not wish to get undressed and people who do not like to be touched. This is a surprisingly large market. Additionally, the quick relaxing effect of the hydrotherapy massage bed will assist the staff therapist by allowing warming up and relaxing the patient prior to deep trigger point massage. The overall result of the combination is a more effective massage. This translates to a happier client and by extension more repeat business.

	Does the bed require an attendant?
	No. All that is required for a client is a simple set of instructions, though many clients are more comfortable having someone explain the bed and get them started the first time they use it. It's also comforting to have someone available should the client have any concerns during their session.

Technical Questions

	What are the requirements for installation of the bed?
	The bed requires a dedicated 32A, 200V/50hz circuit with earth-leakage protection. No other appliances or equipment can be used on the circuit. A qualified electrician should do all electrical installation. As a closed system, the bed does not require a permanent water source nor does it require drain access. Ideal space requirements are only 3 meters by 3 meters. HydroTher recommends a private or semi-private environment for the comfort of the client.

	What's the operating cost of the bed?
	The bed's power consumption is minimal. Though it can vary slightly a general rule-of-thumb is about $1.00 per operating hour with negligible consumption in standby mode.

	What are the overall dimensions and weight of the bed?
	The bed measures 256cm in length by 96cm in width and is 71cm in height. The membrane that the clothed user floats on is 198cm in length by 77cm in width. The bed weighs about 195kg empty of water.

	I'm concerned about water conservation. Since the HydroTher bed holds about 170L of water, how often do I need to change it?
	We recommend changing the water about every 6 months, sometimes longer (depending on usage levels). Simply use the water treatment kit upon initial set-up and subsequent changes. The bed contains a state-of-the-art water treatment system virtually eliminating any regular maintenance. This treatment kit maintains proper water chemistry and eliminates algae. Keep in mind that the bed is a closed system and does not require water on a regular basis. Combined with low power consumption, the bed is an extremely environmentally-friendly product.